#shzy-chat,#shzy-chat-admin{font:15px/1.6 'Microsoft YaHei',sans-serif;color:#203148}#shzy-chat *,#shzy-chat-admin *{box-sizing:border-box}#shzy-chat [hidden],#shzy-chat-admin [hidden]{display:none!important}
#shzy-chat button,#shzy-chat-admin button{cursor:pointer;font:inherit;border:1px solid #c7d1df;border-radius:7px;padding:7px 12px;background:#fff;color:#173765}#shzy-chat button:disabled,#shzy-chat-admin button:disabled{opacity:.55;cursor:default}
#shzy-chat .shzy-chat-launch{position:fixed;right:22px;bottom:90px;z-index:10000;background:#195fb4;color:white;border:0;border-radius:28px;padding:12px 22px;box-shadow:0 4px 20px #162b4826}
#shzy-chat .shzy-chat-panel{position:fixed;right:22px;bottom:24px;z-index:10001;width:390px;max-width:calc(100vw - 24px);max-height:calc(100vh - 40px);max-height:calc(100dvh - 40px);display:flex;flex-direction:column;border:1px solid #d2dae5;background:white;border-radius:16px;box-shadow:0 15px 70px #17294340;overflow:auto}
#shzy-chat header{display:flex;align-items:center;justify-content:space-between;background:#133865;padding:14px 18px;color:white;border-radius:15px 15px 0 0;flex-shrink:0}#shzy-chat header strong{font-size:20px}#shzy-chat header small{display:block;color:#bdcee7;font-size:12px}#shzy-chat .chat-close{color:white;background:none;border:0;font-size:26px;padding:0 8px}
.chat-log{min-height:120px;max-height:330px;overflow-y:auto;padding:14px;background:#f3f5f9;flex:1 1 auto}:is(#shzy-chat,#shzy-chat-admin) .chat-message{margin:0 0 13px;max-width:95%}:is(#shzy-chat,#shzy-chat-admin) .chat-message small{font-size:11px;color:#647183}:is(#shzy-chat,#shzy-chat-admin) .chat-message p{margin:3px 0 0;padding:10px 12px;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid #dee4ec;border-radius:10px;line-height:1.65}:is(#shzy-chat,#shzy-chat-admin) .chat-visitor{margin-left:auto}:is(#shzy-chat,#shzy-chat-admin) .chat-visitor p{background:#e0e7f1;border-color:#c1cfe3}:is(#shzy-chat,#shzy-chat-admin) .chat-system p{font-size:12px;color:#687484;background:transparent;border:0;padding:3px 0}
#shzy-chat .chat-status,#shzy-chat-admin .chat-status{font-size:13px;color:#8d5119;margin:6px 14px;white-space:pre-wrap}:is(#shzy-chat,#shzy-chat-admin) .chat-actions{display:flex;gap:8px;padding:9px 12px;flex-wrap:wrap;border-bottom:1px solid #e2e7ee}
#shzy-chat form{padding:10px 14px;margin:0;border:0}#shzy-chat label,#shzy-chat-admin form label{display:block;font-size:13px}#shzy-chat input:not([type=checkbox]),#shzy-chat select,#shzy-chat textarea,#shzy-chat-admin textarea{width:100%;border:1px solid #b5c2d4;border-radius:6px;padding:8px;margin:4px 0 9px;font:inherit;color:#213550;background:#fff;max-width:100%}
#shzy-chat .chat-consent{font-size:12px;color:#606d80;margin-bottom:8px}#shzy-chat input[type=checkbox]{vertical-align:middle;margin-right:6px}#shzy-chat form button,#shzy-chat-admin form button{background:#195fb4;color:white;border:0}#shzy-chat .chat-note{display:block;padding:0 14px 12px;font-size:11px;line-height:1.5;color:#757e8a}:is(#shzy-chat,#shzy-chat-admin) .chat-workspace{display:grid;grid-template-columns:260px minmax(0,1fr);gap:20px;margin-top:20px}:is(#shzy-chat,#shzy-chat-admin) .chat-session-list{max-height:700px;overflow:auto}:is(#shzy-chat,#shzy-chat-admin) .chat-session-list button{width:100%;text-align:left;white-space:pre-wrap;margin-bottom:8px}:is(#shzy-chat,#shzy-chat-admin) .chat-session-list button[aria-pressed=true]{background:#dce4f0!important;border-color:#245293!important}:is(#shzy-chat,#shzy-chat-admin) .chat-admin-detail{border:1px solid #d6dce5;background:#fff;border-radius:10px;overflow:hidden}:is(#shzy-chat,#shzy-chat-admin) .chat-session-info{padding:12px 16px;margin:0;overflow-wrap:anywhere}:is(#shzy-chat,#shzy-chat-admin) .chat-admin-detail .chat-log{height:400px;max-height:55vh}:is(#shzy-chat,#shzy-chat-admin) .chat-admin-detail form{padding:16px}:is(#shzy-chat,#shzy-chat-admin) .chat-crm-link{padding:7px;color:#195fb4;text-decoration:underline}
@media(max-width:767px){#shzy-chat .shzy-chat-panel{right:12px;bottom:12px;width:calc(100vw - 24px);max-height:calc(100dvh - 24px)}#shzy-chat .shzy-chat-launch{display:none}:is(#shzy-chat,#shzy-chat-admin) .chat-workspace{grid-template-columns:1fr}:is(#shzy-chat,#shzy-chat-admin) .chat-session-list{max-height:180px}:is(#shzy-chat,#shzy-chat-admin) .chat-admin-detail .chat-log{height:300px}}